Zero Defect, Zero Effect – Our PM Mr Narendra Modi gave this slogan amidst many other important takeaways in his Independence Day Speech yesterday. I have heard almost every speech of his since his debut on the national scene in the last few years, even the ones that were given in the pre-electioneering days. There are a few common patterns that emerge regularly.
One of the biggest injustices that the sad infrastructure and unplanned growth of cities in India is inflicting on people is to kill the most precious commodity they could have, which is their time. In a world where competition on the basis of customer service is having people to work 24×7, whether its vendors, manufacturers, courier companies, stores or malls; global offices are causing corporate sector to extend timings by default. No one in business or job is spared, regardless of what they do.